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Electronic Services Specialist

Credit Union of Ohio

September 6, 2019
Hilliard, Ohio
Credit Union of Ohio is currently recruiting for a highly motivated professional to work in our fast-paced Electronic Services department located at our Corporate office location in Hilliard, Ohio. In this position you will perform all aspects of electronic services processing that will include ACH processing, share draft processing, member payroll processing, document imaging, and credit, debit and ATM plastic card processing. Below are the key responsibilities:

ACH processing responsibilities:
Retrieve ACH files
Review and correct proof exception items prior to posting.
Post and review posting exception items
Process ACH posting files
Process ACH returns
Process member ACH dispute and stop payment forms

Share draft processing responsibilities:
Locate and process share drafts found on error report
Process returns
Notify IT department to export return file
Process share draft adjustments and late returns

Payroll responsibilities:
Add and update direct deposit distributions

Plastic card responsibilities:
Process fraudulent or erroneous plastic card transactions
Process member disputes relating to plastic card usage
Provide provisional credit to member’s accounts
Contact members regarding possible fraudulent activities
Review various reports and make any necessary updates to
plastic cards
Add, block or update member’s plastic cards
Process rush and reroute requests

Qualifications: To be successful in this position, you must possess strong organizational and problem solving skills, attention to detail, effective communication skills, and the desire to work in a team environment. Plastic card experience is preferred.

Credit Union of Ohio offers a competitive salary, bonus opportunities, and benefits package that includes a generous PTO program. Only resumes with salary requirements will be considered.

Credit Union of Ohio is an equal opportunity employer.

Contact: Human Resources
Keywords: Plastic Cards, ACH, Electronic Services
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