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Member Service Representative
Christian Family Credit Union
December 4, 2024
Job description About us Christian Family Credit Union is a small business in Milford, OH. We are professional, agile and our goal is to Glorify God by caring for his people in a way that helps them become better financial stewards. . Our work environment includes: • Modern office setting We are looking for an enthusiastic and hardworking individual to join our Member Services team. This position involves customer interaction, so we are seeking candidates with strong interpersonal skills, the ability to multi-task and the ability to work independently. The right candidate will be able to prioritize tasks, work well under pressure and make sound decisions based on customer feedback. Responsibilities: • Have excellent customer service skills and communicate effectively. • Demonstrate knowledge of software used by the company to service customer requests. • Be able to deal with a diverse customer base including government agencies, financial institutions, and corporations. • Have a general understanding of accounting principles and practices relevant to the customer base. • Be detailed oriented and have good organizational skills. • Understand information technology concepts relevant to the job. Job Type: Full-time Pay: $16.50 - $18.00 per hour Benefits: • 401(k) • 401(k) matching • Adoption assistance • Credit union membership • Dental insurance • Disability insurance • Health insurance • Health savings account • Life insurance • Paid time off • Paid training • Prescription drug insurance • Vision insurance Physical Setting: • Office Schedule: • Monday to Friday Ability to commute/relocate: • Milford, OH 45150: Reliably commute or planning to relocate before starting work (Required) Experience: • Cash handling: 2 years (Preferred) • Banking: 1 year (Preferred) • Customer service: 2 years (Preferred) Work Location: In person
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