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Call Center Representative

Education First Credit Union

September 29, 2023
Columbus, Ohio
Education First Credit Union (EFCU) is a full-service not-for-profit financial institution. Our mission is to enhance our members’ financial position through education, quality service, and value-minded products. Education First Credit Union was founded in 1936 by a small group of Columbus City School teachers. Our members include school employees and students in the State of Ohio. Recently our membership has been expanded to include Franklin and surrounding Counties. Recognizing the social impact of education on our society, we will continue serving school employees and students within this vital community as our primary point of emphasis.

We’re based in Columbus, with an additional branch office located in Reynoldsburg.

Our recruiting process:
• Position has been posted internally and externally.
• 20-minute conversation with HR
• 60-minute in person conversation with panel interview
• Job offer

EFCU is looking for a Call Center Representative for our Columbus Mound Street branch.
Pay Range: $16.00-22.00 / hour.

The Call Center Representative is a results-driven call center position responsible for performing a broad variety of Member focused sales and service-related activities that helps enrich the financial lives of our members. This position requires the ability to deal effectively with Members and other EFCU employees for all inbound/outbound Member activity that results from Member calls, e-mail, and internet activity.

This position is an in-office position. Candidates for this position must be located in the Columbus area and have reliable transportation to the Columbus branch location.

Please go to our website to read more about the position and apply: https://apply.workable.com/education-first-credit-union/
Contact: Kelli Luelleman
Keywords: Call Center
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