Our unique team of financial experts have the pleasure and privilege of serving the professionals of Kettering Heath in many ways. On the back of this form, you will find a list of the core responsibilities of the role of Operations Manager; however, the most important duty of the team members of the KH Credit Union team is to support one another and our members. This philosophy is what makes our work environment a positive one for everyone, every day.

The majority of the members we have the pleasure of serving are employees of Kettering Health - a non-profit network of eight hospitals, Kettering College, and over 120 outpatient facilities serving western Ohio. Kettering Health is committed to transforming the healthcare experience with world class health services for every stage of life. As a faith-based organization, Kettering Health is dedicated to treating all patients with love and respect. To patients, Kettering Health is known for delivering the best quality of care and service available. That is the same feeling we endeavor to foster with our members by providing “Caring for your Financial Health” service.

You will find that the team members of KH Credit Union, including our Operations Manager, share similar values and goals as the employees of Kettering Health, by providing our members with world-class services and an experience that includes love and respect.

The Operations Manager is primarily expected to ensure that all MSRs (both member facing and virtual) follow all policies and procedures to best serve the credit union and its members.

Educational Requirements:
Minimum of 2 year business related degree required. 4 year business related degree preferred but not required.

Experience:
Effective communication skills, ability to build mutually beneficial working relationships with coworkers and peers.
Knowledge of office machines, ATM’s, and computers.
Good aptitude for figures and ability to research complex issues.
Previous supervisory experience or minimum of two-years banking experience required.