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Bridge Credit Union
April 4, 2024
*Position will be supporting Bridge Credit Union as well as our Network and Core Systems Provider, CU*Answers*
*Periodic travel to other credit unions in the region to perform onsite project work and support. -Valid drivers license required*
Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
Essential Job Functions:
-Maintains network systems, installs new hardware, modifies existing hardware, and related network software and applications. -Assist on core product implementation projects such as CU*Answers eDOC ASP new client installations and CU*Answers conversions. -Installs and maintains peripheral devices including printers, hubs, routers, and other equipment. -Assist on network implementation projects such as domain migrations and firewall installs. -Provides primary support for company's network and PC/LAN servers which includes planning, implementing, maintaining, and troubleshooting network and system hardware and software. -Conducts periodic diagnostics and testing to ensure optimal network function and minimal downtime. Responsible for Risk Assessments, Disaster Recover plans, and Asset management, Annual Audits, NMLS, etc. -Manage the resources dedicated to supporting office automation, PCs and end-user equipment, network and systems security and database administration
Experience: Three years to five years of similar or related experience.
Knowledge: -Knowledge of networking fundamentals (TCP/IP, subnetting, routing) and essential server administration (Active Directory user/group management, Exchange mailbox creation). -Strong desktop support skills, including Windows 10. -Understanding of planning and development of large-scale technology projects. -Knowledge of effective management techniques and methods. -Previous data processing experience including networks, PCs, data communications, mainframe and PC programming and data organization. -Ability to create technical product documentation for hardware/software installations, troubleshooting techniques and problem resolution
Keywords: networking, desktop support
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